Your trust is important to us. We always respect your privacy and personal rights. Since you use our services, we would like to inform you about how your personal information is used and how you can protect your privacy.
TILPY AG (further referred to as "Tilpy", "We", "Us" or "Our") operates an online platform for services.
For the purpose of the Swiss Federal Act of 19 June 1992 on Data Protection Act 1998 (the “Act”), the controller of the data file is Tilpy AG.
We value your trust and we are committed to protecting and respecting your privacy when you are accessing our platform or any website maintained by us including without limitation the website at www.Tilpy.com and our social networking pages and any application for mobile devices (together the “Platform).
Tilpy uses the personal information we collect from you to provide Our services to you. We will not rent, sell or share your personal information with any third party for its own marketing purposes without your consent. We take all reasonable measures to ensure your private data is kept secure.
When you register your user account on Our Platform, update your registration details or otherwise use or register to use our services, we may collect, store and use the following types of personal information:
your name, address, email address, telephone number, username and password
material submitted by you to us including without limitation answers to questions on surveys or registration forms
transactional information based on your activities on the Platform
payment information collected from you including without limitation credit and debit card numbers, financial institutions and credit card expiry dates
information from your interaction with our Platform, services, content and advertising, including, but not limited to, device ID, device type, location, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information
any other information from which you can be identified and which you may disclose to us at any time
We may use your personal information for the following purposes:
to manage and administer the Platform
to improve your browsing experience by personalising the Platform
to assist in and administer the provision of our services to you
where We have your consent, to send you newsletters and other relevant and targeted promotional communications
to deal with enquiries, complaints and feedback from you
to provide third parties with statistical anonymised information about our users
to investigate any suspected breaches of our Terms and Conditions or the breach of any other terms or conditions applicable to you
Except as set out below and to the extent required by any applicable law or governmental or judicial body, we will not disclose your personal information to any third party.
We may provide general statistical information about our users including, sales patterns, traffic volumes and related matters to third parties on an aggregated basis and the data details will not include information personally identifying you.
We may disclose your personal information to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of our Terms and Conditions and/or the breach of other terms and conditions otherwise relating to you or otherwise where required by law. We will co-operate with law enforcement agencies and will comply with any court order requesting or directing us to disclose the identity of (or personal information relating to) any user breaching our Terms and Conditions and/or the breach of other terms and conditions otherwise relating to such user or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.
Cookies are text files stored, either on a temporary or persistent basis on the hard drive of your computer. Cookies are used for authenticating, session tracking and maintaining specific information about the use and users of the Platform.
The data collected by cookies is anonymous. You can delete all cookies that are already on your computer's hard drive by searching for files with "cookie" in it and deleting them. In addition, if you want to stop cookies from being stored on your computer, you can edit your browser settings so that cookies are blocked. Unfortunately, if you block cookies you may not be able to use the full functionality of the Platform. For more information about cookies, please visit: www.allaboutcookies.org
Web beacons consist of a small string of software code that represents a graphic image request on a page or email. There may or may not be a visible graphic image associated with the web beacon and often the image is designed to blend into the background of a page or email. Web beacons can be used for many purposes - including site traffic reporting, unique visitor counts, advertising auditing and reporting, and personalization. Web beacons used by the Platform collect only anonymous data.
In order to improve the Platform and the services We offer you, We may use (temporary and persistent) cookies, authorised third parties cookies, web beacons and/or other technologies to collect non-personally identifiable data. This non-personally identifiable data helps Us to track browsing behaviour, to create specific or tailor-made offers or advertisements, and to monitor and record the visits and use of the Platform.
In order to understand how users use the Platform and for marketing analysis and quality improvement purposes, we (and/or third party service providers) may collect, record, process and use on an anonymous basis certain information (including the total number of transactions, viewed pages, referring/exit pages, platform type, date/time stamp information and details like the number and location of mouse clicks on a given page, mouse movements, scrolling activity and the search words you use while being on and using the Platform.
Our Platform may use social plugins, which are provided and operated by third-party companies, such as Facebook's Like Button. As a result, you may send to the third-party company the information that you are viewing on a certain part of Our Platform. If you are logged into your account with the third-party company, then the third party may be able to link information about your visit to Our Platform to your account with them. Similarly, your interactions with the social plugin may be recorded by the third party.