Your trust is very important to us. We always respect your privacy and personal rights. Since you use our services, we would like to inform you about how your personal information is used and how you can protect your privacy.
TILPY AG (further referred to as "Tilpy", "we", "us" or "our") operates an online platform for services.
For the purpose of the Swiss Federal Act of 19 June 1992 on Data Protection Act 1998 (the “Act”), the controller of the data file is Tilpy AG.
We value your trust and we are committed to protecting and respecting your privacy when you are accessing our platform or any website maintained by us including without limitation the website at www.Tilpy.com and our social networking pages and any application for mobile devices (together the “Platform”).
Tilpy uses the personal information we collect from you to provide our services to you. We will not rent, sell or share your personal information with any third party for its own marketing purposes without your consent. We take all reasonable measures to ensure your private data is kept secure.
When you register your user account on Tilpy, update your registration details or otherwise use or register to use our services, we may collect, store and use the following types of personal information (depending on your use of the services):
your name, address, email address, telephone number, username and password
material submitted by you to us including without limitation answers to questions on surveys or registration forms
details of any requests or transactions you make through our services. Tilpy partners with PayPal for payment processing, and the payment information you submit is collected and used by them in accordance with PayPal’s privacy policies. Tilpy doesn’t store your payment information apart from the chosen payment method and country that is required for tax reasons
information from your interaction with our Platform, services, content and advertising, including, such as your IP address, the type of device or browser you use, and your actions on the site
information about your interaction and the way you visit our site, in the form of traffic analytics. If you wish of being excluded in Google Analytics, then please follow this link to opt out
Information that you provide on or to Tilpy in the form of comments or messages to other users
your bank account details in order to make payments to you for sold items on Tilpy
your email address associated with your Facebook account, if you choose to sign up using your Facebook account. Tilpy will also request permission to access your name, profile picture, and friend list (these permissions are governed by Facebook’s privacy policies and can be managed through your Facebook privacy settings). We never post anything to your Facebook, Twitter, or any other third-party accounts without your permission
any other information from which you can be identified and which you may disclose to us at any time
We may use your personal information for the following purposes:
to manage and administer the Platform
to improve your browsing experience by personalising the Platform
to assist in and administer the provision of our services to you
where we have your consent, to send you newsletters and other relevant and targeted promotional communications
to deal with enquiries, complaints and feedback from you
to provide third parties with statistical anonymised information about our users
to investigate any suspected breaches of our Terms and Conditions or the breach of any other terms or conditions applicable to you
The data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful basis includes:
Performing the contract we have with you: We need your personal data in certain circumstances to comply with our contractual obligation for delivering our services, enabling customers to publish projects to get, find and buy content from suppliers, and enabling suppliers to upload, expose and (if desired so) to sell their content.
Legal compliance: Sometimes the law says that we need to collect and use your data. Tax laws for example require us to retain records of payments and transactions made through our services.
Legitimate interests: This is a technical term in data protection law which essentially means we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests.
For example, we use identity, device, and location information to prevent fraud and abuse and to keep the Services secure. We may also send you promotional communications about our Services, subject to your right to control whether we do so.
We analyse how users interact with our Site so we can understand better what elements of the design are working well and which are not working so well. This allows us to improve and develop the quality of the online experience we offer all our users.
Except as set out below and to the extent required by any applicable law or governmental or judicial body, we will not disclose your personal information to any third party.
When you create an account and set up your public profile on Tilpy, others will be able to see the following data:
our first and last name or company name (if selected) as display name
date since when you created an account with Tilpy and the date when you’re last activity was on the site
your slogan and your provided location (town and country)
your profile picture
your uploaded portfolio and marketplace pictures including additional picture captions and descriptions if provided from you
projects you have created
additional information you choose to add to your public profile (like spoken languages, CV, etc.)
If you want to set up a public profile, but don’t want others to see your first and last name as well your profile picture, then you do best choose an unidentifiable company name as display name and select an unidentifiable profile picture. You can modify or delete certain information associated with your account in your backend whenever you want to.
When you create an account and set up your public profile on Tilpy, registered Tilpy users will be able to see the following data on top of the publicly shared information:
your personal description (bio)
additional information you choose to add to your public profile (like spoken languages, CV, studio & equipment)
When a pictures gets sold over Tilpy, each party of the contract (supplier and customer) will know the full name and the full address from the other party. Suppliers never receive any payment information of the customer.
We may disclose your personal information to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of our Terms and Conditions and/or the breach of other terms and conditions otherwise relating to you or otherwise where required by law. We will co-operate with law enforcement agencies and will comply with any court order requesting or directing us to disclose the identity of (or personal information relating to) any user breaching our Terms and Service and/or the breach of other terms and conditions otherwise relating to such user or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.
We may provide general statistical information about our users including, sales patterns, traffic volumes and related matters to third parties on an aggregated basis and the data details will not include information personally identifying you.
Our Platform may use social plugins, which are provided and operated by third-party companies, such as Facebook's Like Button. As a result, you may send to the third-party company the information that you are viewing on a certain part of Our Platform. If you are logged into your account with the third-party company, then the third party may be able to link information about your visit to Our Platform to your account with them. Similarly, your interactions with the social plugin may be recorded by the third party.
It is your right to access, correct, and request deletion of your personal information, except where an exception or exemption applies.
To modify or delete the personal information you’ve provided to us, please log in and update your profile. You may also delete your account from your account settings page. We may retain certain information as required by law or as necessary for our legitimate business purposes.
You also can request a copy of your personal data from Tilpy by sending an email to email@example.com.
We try to keep emails to a minimum. You may elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time by adjusting your notification settings in your Tilpy notification center.
We’ll also send you service-related announcements when it’s necessary to do so.
by mail to: